PRIVACY POLICY

Terms such as “We” “Us” and “Our” is used for Leatheresa and “Buyer” “You”, “Your” or “Customer”, means the visitor of the website.

Please note, we reserve the right to update this policy whether it may relate to our service, products, customer, partnerships, or business. We encourage you to read this policy from top to bottom.

If you have additional questions, do not hesitate to contact us through email at [email protected]

 

INFORMATION WE COLLECT:

We require certain information to process your order transaction such as name, contact number, shipping address, and payment details. Please note the mentioned information is collected as per the customer’s own choice.

While additional information such as IP address, country, city, and timezone are collected automatically when you browse our website.

 

HOW WE COLLECT INFORMATION?

 

Tracking tool – Leatheresa uses a third-party tracking tool to collect visitors’ information. It detects internet proxy, date/time, page views, behavior, clicks, search keywords, etc. It helps us understand how users are experiencing our website and what needs to be fixed to ensure visitors enjoy a flexible service.

 

Cookies – temporary cookies (small text files) are stored in your hard drive to identify the device. The purpose is to enhance the experience and make browsing mechanisms more accessible for the user.

 

Stripe Service – We never save financial information. Instead, we will redirect you to an online payment service (Paypal).

 

WHY DO WE NEED THIS INFORMATION?

 

To improve our website – We continually strive to improve our website offerings based on the information and feedback we receive from you.

 

To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs.

 

To process transaction – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. Leatheresa only uses data for the following reasons:

  • Shipping your product
  • Communicate
  • Provide information about the website or products.

 

HOW DO WE SHARE DATA?

 

We only share information with the following that includes:

  • Corporate Staff – Our staff handles and responds to the queries of every customer. Their authorized activity is to control the database and manage accounts to improve the shopping experience.
  • Courier Service Providers – We use the most valuable delivery agents (such as FedEx, DHL, USPS, and UPS). Fulfillment and requirements use the collected personal info of users to deliver goods.

Note – We do not disclose, trade, or sell your information with any third parties, competitors, or any outside website with no connection to your brand.

 

CHILDREN ONLINE POLICY:

Our service is not intended to be used by children under 13 years. If you think your child has provided us with any information, please contact our website for removal. We encourage you to monitor your child’s online activities.

 

ARE YOU EU CITIZEN?

If yes, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

 

HOW TO CONTACT US?

If you have any questions about our updated policy, you can contact us at [email protected]